Connect with customers using our intuitive web-based SMS platform, Plugin. Benefit from powerful features, including bulk text messaging, mobile marketing campaign management, and detailed analytics for campaign success. At Connect Mobile Communications, we don’t merely lead the bulk messaging industry; we envision its future. Specialising in cutting-edge communication solutions, we empower businesses to connect with customers across Africa and around the world. Whether you’re a startup, a growing enterprise, or an established brand, our suite of services ensures seamless communication and engagement.
Features & benefits include:
- Integrate seamlessly with APIs
- Monitor daily SMS traffic
- Launch SMS campaigns easily
- Manage your SMS database
- Monitor short code entries
- View USSD application data
- Reward with airtime or data
- Manage SMS opt-outs
- Send multimedia via SMS links
- Chat on multiple channels with Genius Bots
Prices:
- Plugin Standard: Free account setup and 50 test SMS credits
- Plugin Premium: Free demo and 100 complimentary test SMS credits.
- Only pay for messages you send
Read the Terms and Conditions of Connect Mobile.
About Vendor
For over a decade, Connect Mobile has been a pivotal player in the mobile communication industry. From pioneering one of the first USSD gateways in 2009 to expanding our suite of communication solutions, we now serve businesses worldwide. Our robust gateways, 24/7 monitoring, and strong network relationships are sources of pride. Our dedicated team of mobile technology experts ensures our continued growth. We celebrate our clients’ success and foster valuable relationships. Our motto: People drive technology.
Product Description
At Connect Mobile Communication, we’re not just leaders in the bulk messaging industry; we’re visionaries. Our Plugin messaging platform is your gateway to unparalleled communication. Plugin is a versatile communication solution that empowers businesses to send and receive messages, generate leads, conduct surveys, and engage with customers across various channels.
- Differentiating Factors
- Uncompromising Quality: Quality is at the heart of everything we do. From the infrastructure we build to the services we provide, we are committed to delivering the highest standard of quality.
- Pioneering Innovation: Innovation is the cornerstone of our success. In a rapidly evolving industry, we embrace innovation to stay ahead of the curve.
- Commitment to Excellence – We hold ourselves to the highest standards of excellence in every aspect of our operations. Our dedication to excellence is reflected in our customer service, where we provide personalised solutions tailored to each client’s unique needs
- Exceptional customer support is a hallmark of our company. Our support teams are highly trained, responsive, and knowledgeable, ensuring that issues are resolved quickly and efficiently.
- Messaging
- Successfully connect with and keep customers engaged throughout the customer journey using our intuitive web-based SMS platform, Plugin. Benefit from all the powerful features and tools our platform has to offer. From sending and receiving bulk text messages, to managing mobile marketing campaigns and reviewing analytics via detailed reporting to determine the success of your campaigns.
- Benefits
- Integration: the platform allows for integration with a core system using a set of powerful API endpoints.
- Dashboard: get a daily overview of outgoing and incoming SMS volumes.
- SMS: send single or bulk SMS campaigns in four easy steps.
- Contact Lists: create and manage your SMS database.
- Short code: view incoming entries to a short code.
- USSD: view session data linked to a USSD application.
- Airtime: reward entrants or staff with airtime or mobile data.
- Blacklist Manager: easily manage opt outs from SMS recipients.
- Genius SMS: easily send brochures, catalogues, videos and more as a hyperlink via SMS.
- Genius Bots: a nimble one stop chat shop for any business as it can plug into one or more channels, whether you want to chat to your customer on WhatsApp, Telegram or RCS.
- Special Features
- Customised Messages: Placeholders can be used to insert extra data into your SMS messages like names, surnames, account balances and more.
- Alpha Sender Selection: Need to transmit messages to Africa and beyond with preset alpha sender IDs? Easily select a sender from your pre-registered IDs when creating your SMS campaign.
- Auto Response Links: Automatically generated and added to the end of your SMS text. Your destination contacts can navigate to these links, which will allow them to opt in. Replies are captured on the Message Inbox page and sent via API if a reply endpoint is set.
- SMS Parts Limiter: To prevent unnecessary overruns on your SMS account this feature will limit the total amount of concatenated parts (SMS units) allowed to be sent by a user.
- Branded Messages: Supported by RCS-enabled messaging applications.
- Low Balance Notifications: If the service SMS credit drops below the specified threshold, an automated email can be sent to the email address to notify that the credits are indeed low.
- Automated SMS Traffic Reports via Email: Need to monitor your SMS traffic? This user-friendly service is equipped with a traffic report emailer where you can set your report frequency and desired email address.
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Thank you for choosing Web-Based SMS Platform, Plugin! We’re here to help you get the most out of our service. If you encounter any issues or have questions, please don’t hesitate to reach out to our support team.
Contact Connect Mobile:
- Email: support@connect-mobile.co.za / afterhours@connect-mobile.co.za
- Phone: +27 12 991 4328
- Working Hours: Monday to Friday 08:00 to 17:00 (SAST) / Saturday, Sunday & Holidays closed
- SLA: 24hrs
Escalation Contact:
- Email: support@cloudondemand.co.za / hello@digitalbusinesshub.africa
- Phone: +27 87 073 7707
- Working Hours: Monday to Friday: 07: 00 – 19:00 / Saturday, Sunday & Holidays: 09:00 – 14:00 (SAST)
Help Center: Visit our Help Center for FAQs and troubleshooting guides.
We value your feedback and are committed to providing you with the best possible service.
Terms of Service
By subscribing to, accessing, or using Web-Based SMS Platform, Plugin, you agree to comply with the Connect Mobile Terms and Conditions. This includes adherence to any applicable open source software licenses bundled with the service.